Please only hand wash jerseys purchased from Basketball Jersey World. This will keep jerseys in pristine condition and significantly reduce the chance of damaging them. Hang to dry, out of the sun.
DO NOT put jerseys in the washing machine
DO NOT add fabric softener or bleach to sink when hand-washing
DO NOT add too much washing detergent
DO NOT wash white jerseys with coloured jerseys
DO NOT put in the dryer
**DISCLAIMER**: We will not exchange jerseys with damage caused by a customer due to incorrect washing procedure.
We have Click & Collect available. Simply buy online, select PICK UP and your order will be ready for collection within a few hours of purchase at our Westfield Southland store. Please check the website for shop hours and please bring a copy of your confirmation purchase email.
SHIPPING
Destination
Shipping Cost
(Air Fresheners - Airmail)
Shipping Cost
Australia (Express Post)
$2 AUD
$10 AUD
Australia (Parcel Post)
-
$10 AUD - Larger Items*
or Free over $200
Australia (Store Pickup)
Free
Free
New Zealand (Express Post)
$4 AUD
$15 AUD
New Zealand (DHL Express)
-
$25 AUD
New Zealand (DHL Express)
-
$35 AUD - Larger Items*
Worldwide (Express Post)
$4 AUD
$35 AUD
Worldwide (Express Post)
-
$50 AUD - Larger Items*
*Larger items being basketballs, poster tubes, Mystery Boxes, shooting systems etc.*
ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
This is not within our control and we cannot pre-pay these taxes. We advise contacting your local customs office to find out if taxes will be applied to your order and how much it may be.
We are not responsible for any customs delays, charges and duties.
SHIPPING METHOD
Within Australia, Australia Post Express Post/Parcel Post or DHL Domestic Express is used for express delivery (if payment is made before 2pm on weekdays). This method of postage requires signature upon delivery and also has a tracking number with Australia Post. It is a safe and quick method.
*Please check with Australia Post if your postcode is covered by the Express Post next day delivery service*
For New Zealand orders, we use Australia Post Express Courier International or DHL Worldwide Express - AusPost Express currently takes 15-20 business days due to the lack of international flights and DHL Express usually takes 3-6 working days to New Zealand however this depends on customs clearances. This service has full tracking & requires signature upon delivery.
For International orders, we use DHL Worldwide Express - this usually takes 3-6 working days to most places in the world - this depends on customs in your country and your postal service. This service has full tracking & requires signature upon delivery.
We are not responsible for any customs delays, charges and duties.
Air Fresheners - These are shipped by Standard Letter Airmail and there is no tracking. Within Australia can take 1-7 working days, depending on location. International can take about 1-3 weeks, depending on location. Please note there are some delays to deliveries due to COVID.
**Air Fresheners are sent via Standard Letter Airmail (not express shipping). There is no tracking available.**
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Basketball Jersey World gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
