Orders

Why buy from us?+
What payment methods do you accept?+
Will I receive an order confirmation once an order has been placed?+
Is the stock on hand and ready to be shipped?+
Can I change my online order?+
Do you ship outside of Australia?+
How much is shipping?+
Orders processing time?+
How long will my order take to arrive?+
My order was confirmed, but I was contacted that an item in my order was out of stock - why is this?+
Where is my order?+
How quick do you respond to emails?+
Order cancellation due to commercial purchases.+

AfterPay/Laybuy/Zippay

What is Afterpay/Laybuy/ZipPay?+
Do you offer Afterpay/ZipPay in-store?+

Products

How do I find the product I am looking for? +
How do I choose the right size? +
Can you get this particular jersey? +
Do you do custom uniforms? +
When do you get new products? +

 

Gift Cards

How do I order Gift Cards? +
When will my Email Gift Cards be delivered? +
Do you accept Gift Cards online? +

 

Refund/Exchange Policy

What is your refund/exchange policy and how to exchange? +
Have you received my exchange return? +

 

Offers & Promotions

How do I use my voucher code? +
Why isn't my Discount Code working? +

 

Terminology

What is an 'Authentic', 'Swingman' or 'Replica' jersey? +
What is a 'Snapback' hat? +
What is a 'Jock Tag'? +
What is a 'Hang/Swing Tag'? +
What is a 'Vintage' jersey? +
What is a 'throwback' also known as a 'retro' jersey? +

 

Account

Why should I sign up for an account? +
What if I forget my account password? +

 

Further Questions

What do I do if my question isn't covered here? +