STORE MANAGER

Basketball Jersey World is looking for a full time Store Manager for our busy Westfield Southland store. We are looking for someone with retail store management experience who is team and goal orientated. Must have extensive NBA and NBA Jersey knowledge.

Who we are;

When it comes to passion for NBA jerseys, Basketball Jersey World is your one stop shop for all your NBA apparel needs. Having been in business for over 15 years, we are proud to have the largest range of NBA jerseys from vintage & retro to current stars which appeals to all NBA fans.

The Role;

As our Store Manager, you will work in partnership with the Retail Manager to build, lead and drive both your sales team and the business alike. You will perform functions in several areas of the business.

You will also be responsible, however not limited to the following duties & responsibilities:

● Supporting the Management Team in all areas of the business

● Lead by example to set management expectations for all staff and manage their performance

● Work with Management Team to ensure that budgets & KPI's are met

● Ensure that the store is presentable and replenished at all times

● Assist customers with product queries

● Upkeep product knowledge

● Problem solving and ability to provide solutions

● Applying creative visions within the store & adapting store layout for new incoming stock

● Attend to online customer enquiries & online sales

● Resolve any issues that may arise both in-store and online

● Perform a range of digital marketing functions including social media advertising

● Warehouse management including the storage of incoming goods, packing & sending outgoing goods

Who You Are

● You have Management experience

● You are passionate about creating an amazing service experience and culture for our customers

● You love NBA and NBA jerseys and have a strong knowledge of our brands

● You have experience in training, coaching and developing team members

● You have a proven track record in driving and exceeding set KPI's

● You have excellent time management skills and ensure that daily priorities are executed in a timely manner

● You possess strong attention to detail and inventory management

● You are confident with all eCommerce aspects

● Effective time management and the ability to meet deadlines

● The ability to work under pressure, multi-task and meet deadlines on a weekly basis

Please include a personalised cover letter to ensure your application is considered.

Applications open only to Australian Citizens & Permanent Residents.

Please send a copy of your Resume & Cover Letter to careers@basketballjerseyworld.com.

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RETAIL SALES ASSOCIATE

(Full-Time/Part-Time/Casual Available)

Basketball Jersey World is looking for enthusiastic, highly motivated and self-driven sales staff for our busy Westfield Southland store on a casual basis. Become part of a dynamic, friendly and fun team committed to both business and personal growth. As a sales associate, you will be able to demonstrate the ability to achieve excellence in customer service and show an awareness to meet the high standards of the company as well as our customers. Your journey will be challenging yet fulfilling as you thrive in the fast paced, diverse and exciting working environment. You will also possess excellent communication skills, a vibrant personality and proven sales history in achieving set KPI’s.

 

Who we are;

When it comes to passion for NBA jerseys, Basketball Jersey World is your one stop shop for all your NBA apparel needs. Having been in business for over 15 years, we are proud to have an unrivalled selection of NBA jerseys – a mixture of throwback and current jerseys as well as a wide variety of other NBA and basketball related products – which appeals to all hoop fans.

 

The Role;

As a sales associate, you will be responsible for providing exceptional customer service to create a unique and memorable Basketball Jersey World experience. You will be responsible for engaging and building rapport with customers to identify their needs and sell the appropriate products inline with budgets & KPI’s. You will be the key to driving in-store sales in order to achieve daily budgets. Some of the key responsibilities include but are not limited to the following duties and responsibilities:

• Assist customers with queries, processing sales, returns and gift vouchers
• Picking and packing online orders with speed and accuracy
• Achieving sales targets
• Assist your Managers and share your product knowledge with customers
• Escalate any customer complaints to management
• Work under the guidance and support of your Store Manager, alongside team to achieve KPI's and targets
• Ad-hoc tasks as required
• Engage in housekeeping tasks to upkeep store presentation standards
• Adhere to company policies and procedures at all times
• Drive in-store sales through second-to-none customer service

 

Who you are;

• Previous retail sales experience
• A passion for delivering a genuine sales experience
• Energetic and willing to learn
• Strong work ethics and self-driven attitude
• Team player
• A ‘can-do’ attitude
• Confident talking to customers
• Loves NBA & NBA jerseys and is passionate about sharing knowledge with customers
• Shows a sense of urgency and is results driven
• Ability to work in a fast paced team environment
• Ability to work Monday to Sunday including late night trade

 

Please include a personalised cover letter to ensure your application is considered.

 

Applications open only to Australian Citizens & Permanent Residents.

Please send a copy of your Resume & Cover Letter to careers@basketballjerseyworld.com.

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ONLINE FULFILMENT ASSISTANT

Basketball Jersey World is looking for a highly motivated and self-driven Online Fulfilment Assistant to join our team on a part-time / full-time basis. With a daily dispatch, this role ensures all our orders and packages are picked, packed and processed each day. As a picker/packer assistant, you will be able to demonstrate the ability to receive incoming stock, checking invoices, shelf filling, recording of stock on computer systems, picking, packing, and preparing goods for order dispatch. Your journey will be challenging yet fulfilling as you thrive in the fast paced, diverse and exciting working environment. You will also possess excellent communication skills, a vibrant personality and high attention to detail (we monitor error rates).

 

Who we are;

When it comes to passion for NBA jerseys, Basketball Jersey World is your one stop shop for all your NBA apparel needs. Having been in business for over 15 years, we are proud to have an unrivalled selection of NBA jerseys – a mixture of throwback and current jerseys as well as a wide variety of other NBA and basketball related products – which appeals to all hoop fans.

 

The Role;

As the Online Fulfilment Assistant, you will be responsible for picking and packing all online orders as well as providing exceptional online customer service to create a unique and memorable Basketball Jersey World experience. You will be responsible for engaging and building rapport with customers to identify their needs and sell the appropriate products. You will be the key to driving online sales and also managing incoming stock. Some of the key responsibilities include but are not limited to the following duties and responsibilities:

• Assist customers with queries and gift vouchers
• Picking and packing online orders with speed and accuracy
• Receiving incoming stock and participate in stock count
• Going above and beyond for online customers
• Assist your Managers and share your product knowledge with customers online
• Escalate any customer complaints to management
• Work under the guidance and support of your Store Manager
• Ad-hoc tasks as required
• Engage in certain housekeeping tasks
• Adhere to company policies and procedures at all times
• Drive online sales through second-to-none customer service

 

Who you are;

• Successful previous experience in retail/warehouse pick and pack environment
• A passion for getting things done and packing all orders on time
• Energetic and willing to learn
• Strong work ethics and self-driven attitude
• You know how to hustle and get things done (we monitor pick/pack times)
• Team player
• A ‘can-do’ attitude
• Confident talking to customers
• Loves NBA & NBA jerseys and is passionate about sharing knowledge with customers
• Shows a sense of urgency and is results driven
• Ability to work in a fast paced team environment
• Flexible Availability (ability to work Monday to Sunday including late night trade)

 

Please include a personalised cover letter to ensure your application is considered.

 

Applications open only to Australian Citizens & Permanent Residents.

Please send a copy of your Resume & Cover Letter to careers@basketballjerseyworld.com.

 

Please note due to the high volume of applicants only those successful will be contacted

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